Money Back Guarantee

Pump is the only company with a real money back commitment in form of AWS credits capped to your lifetime savings with Pump.

In case of overcommitment resulting from unused savings plans or reserved instances that we have bought for you on autopilot, or have not verified with the customer, you are eligible for the entire amount in the form of AWS credits for the next month, based on lifetime savings with Pump. Bottom line, you cannot lose money by joining Pump, since we credit you for any mistakes we make on our end.

These credits are capped at your lifetime savings with pump unlike any other company on the market that simply waives its own fees for the month, regardless of the language they use. Please make sure to read the fine print of any company you consider for your cost savings, particularly regarding this clause.

Not only does Pump not charge you for the cost savings we find for you, but we also believe it is only fair that our customers should not be held responsible for overcommitment that occurs as a result of our mistake.

Additionally, please note that this money-back guarantee does not apply to overcommitment made by the customer or any third party that also optimizes your cost savings.

For more questions, reach out to [e-mail], and can be found in our terms.