# FAQ

<details>

<summary>How is Pump free?</summary>

Pump monetizes through a small percentage from the volume discounts of the collective large spend achieved. 100% of our revenue comes from cloud providers (AWS, GCP, and Azure). We believe saving costs should not be a cost in itself for our customers.

</details>

<details>

<summary>How does the group buying work?</summary>

Larger companies negotiate direct deals & discounts with cloud providers that startups don't have access to. But with consolidated billing, we do! And beyond the volume based discounts that we've negotiated, our AI constantly plans, purchases and sells the most effective cloud commitments on your behalf to AWS, GCP, and Azure. As your environments grow, shrink or have inevitable spikes, Pump dynamically adapts.

</details>

<details>

<summary>What AWS services do you arbitrage the cost for?</summary>

We work with a variety of AWS services, including:

* Amazon EC2
* Amazon RDS
* Amazon ECS
* Amazon ElastiCache
* AWS Lambda
* Amazon OpenSearch Service
* Amazon SageMaker
* Amazon Redshift
* Amazon DynamoDB
* EC2 Data Transfer
* AWS MediaLive
* Amazon S3
* Amazon CloudWatch

We are the only company that covers such an extensive list of AWS services.

</details>

<details>

<summary>What permissions am I handing off?</summary>

Our permissions are at the billing layer only. We ask you to join our AWS organization and use only IAM roles and permissions to perform all the required cost optimizations and AWS APIs to enable these savings.

We cannot start or stop an instance, and only operate on the billing layer.

</details>

<details>

<summary>Do I risk our actual AWS environment because of Pump?</summary>

Pump would have ZERO ability to modify your environment. There is zero-touch to your infrastructure; thus, there is no chance for any server downtime or interruptions to your developer workflows!

</details>

<details>

<summary>What is the minimum monthly AWS spend needed? Is there a maximum?</summary>

We work with companies with over $5000/mo. spend to all the way to the millions.

</details>

<details>

<summary>What cloud services do you support?</summary>

We support Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure. Our platform is designed to optimize, secure, and provide visibility across all these major cloud environments.

</details>

<details>

<summary>I have more questions. Where can I find answers?</summary>

We'd love to help! Email us at <support@pump.co> or text us at 650.468.0297 for the fastest response from the team.

</details>


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