# via 'Join With A Pre-Existing Org(s)'

For customers with a pre-existing org structure, there are paths to successfully onboarding with Pump.

*These users should contact Pump via booking a* [*call*](https://calendly.com/team-pump/pump-demo?month=2024-07)*, Slack, intercom, or email to discuss the pros and cons of each onboarding approach.*

***

Customers joining from another organization will run a **Pump-provided script** to export their existing organization infrastructure, including SSO through IAM Identity Center, RAM, organization-level policies like SCPs, and more.

* Pump will set up a new organization for your company
* You'll be provided a delegated administrator account to run organization-level services
* You'll run a Pump-provided script as the delegated admin to import your organization-level configuration.

**Going forward:**

* You **WILL** maintain access to the delegated admin account for any org-level management required.
* You **WILL** maintain root access over all of your accounts.

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If you need help with this in the interim, please reach out to us at <support@pump.co>
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