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Slack

Slack Integration

Connect Pumpbot to Slack so your team can interact with spend data directly from Slack. Ask questions in plain English, use slash commands for common workflows, and receive cloud insights in the channels you already use.

Setup time: ~3–5 minutes

Overview

Pumpbot brings your cloud data directly into Slack, allowing your team to ask questions about cloud spend without leaving your workspace.

Ask Pumpbot about:

  • Total cloud spend

  • Service-level spend breakdowns

  • Infrastructure Reccomendations

  • Cost anomalies

  • Free-form questions about your cloud environment

Note: Pumpbot is separate from Slack notifications for budgets and alerts. Connecting Slack for alerts does not enable Pumpbot, and connecting Pumpbot does not configure alert notifications.

Prerequisites

Before connecting Pumpbot, you'll need:

  • A Pump account with Organization Admin permissions

  • Permission to install apps in your Slack workspace (or a Slack administrator who can approve the installation)

  • Browser pop-ups enabled for Pump (required for OAuth authentication)

Setup Instructions

  1. Navigate to Organization Settings → Pumpbot in Pump.

    Direct link: https://app.pump.co/settings#pumpbot

  2. Click Connect.

  3. Authorize Pumpbot in the Slack OAuth window.

  4. In Slack, invite Pumpbot to each channel where you'd like to use it:

  5. Return to Pump and, under Add a Channel, select each Slack channel and click Add.

Pumpbot only responds in channels that have been added and marked as active.

Permissions Pump Requests

Permission
Why Pump Needs It

Send messages

Respond to your questions and share cloud spend and anomaly insights in Slack

Upload files

Attach spend charts and visualizations when available

View public & private channels

Display channels Pumpbot has joined so they can be enabled in Pump

View messages in channels & threads

Understand thread context for follow-up questions

Receive @mentions

Respond when Pumpbot is mentioned in a Slack channel

Slash commands

Enable /pumpbot commands and related workflows

Features

Ask Questions in Plain English

Pumpbot lets your team query cloud spend data directly from Slack.

Simply ask questions such as:

  • "Why did AWS spend increase yesterday?"

  • "Which services had anomalies this week?"

  • "What are some infrastructure recommendations to reduce my costs?"

  • "What's our total cloud spend this month?"

Pumpbot understands follow-up questions, allowing you to drill deeper into your cloud data without switching applications.

Use Slash Commands

Pumpbot supports slash commands for common cloud management workflows.

Use commands such as:

  • /pumpbot

  • Spend

  • Service

  • Anomaly

  • Glossary

Commands support common reporting periods like 7d, 30d, and MTD.

Organization Glossary

Teach Pumpbot your company's internal terminology by defining a glossary.

Once a term is added, Pumpbot remembers its meaning and automatically applies it to future conversations, making responses more accurate and tailored to your organization.

Threaded Conversations

Continue conversations naturally inside Slack threads.

Pumpbot remembers the context of previous questions, allowing your team to ask follow-up questions without repeating information. Some responses also include charts and visualizations to help explain trends.

What You Can Do

Pumpbot supports a wide range of cloud operations directly from Slack, including:

  • Ask cloud cost questions in natural language

  • Understand infrasutr

  • View total spend and service-level breakdowns

  • Investigate cloud cost anomalies

  • Receive charts and visualizations when available

  • Continue conversations with follow-up questions in Slack threads

  • Use slash commands for common workflows

  • Customize Pumpbot with your organization's glossary

Security & Access

Pump uses Slack only to send and receive messages and upload files.

Your cloud cost and infrastructure data always comes from your Pump account—not from Slack.

OAuth tokens are encrypted at rest.

To disconnect Pumpbot:

  1. Navigate to Organization Settings → Pumpbot.

  2. Click Disconnect.

You can also uninstall the Pump app directly from your Slack workspace settings at any time.

Supported Workflows

The Slack integration supports:

  • Asking cloud questions in natural language

  • Multi-turn conversations with follow-up questions

  • Slash commands for common workflows

  • Organization glossary customization

  • Threaded Slack conversations

  • Secure Slack workspace authentication

  • Sharing charts and cloud insights directly in Slack

FAQ

My Slack channel doesn't appear in Pump.

Invite Pumpbot into the channel first using:

Then refresh the channel list in Pump.

The connection seems stuck.

Some Slack workspaces require administrator approval before new apps can be installed.

Ask your Slack administrator to approve Pumpbot, then return to Pump and click Connect again.

I already connected Slack for alerts. Why doesn't Pumpbot work?

Slack Alerts and Pumpbot are separate integrations.

To use Pumpbot, connect it under Organization Settings → Pumpbot and add the channels where you'd like it to respond.

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