> For the complete documentation index, see [llms.txt](https://help.pump.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.pump.co/getting-started/billing-and-payments/money-back-guarantee.md).

# Money Back Guarantee

{% hint style="info" %}
Pump is the only company with a ***real*** money back commitment in form of AWS credits capped to the **entire AWS bill.**
{% endhint %}

If Pump over-commits on your behalf (purchasing Savings Plans, Reserved Instances, or Committed Use Discounts that result in unused capacity), you are eligible for a credit covering the entire amount of lifetime loss. Credits are issued for the following month, based on your lifetime savings with Pump.

### How the guarantee works

| Detail            | Explanation                                                                                                                                                    |
| ----------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| What triggers it  | Overcommitment resulting from unused Savings Plans, Reserved Instances, or Committed Use Discounts that Pump purchased on your behalf within any 30-day period |
| What you receive  | Cloud credits (AWS or GCP) for the next month equal to the entire amount of lifetime loss                                                                      |
| Credit cap        | Credits are capped at your entire cloud spend bill                                                                                                             |
| Calculation basis | Based on your lifetime savings with Pump                                                                                                                       |

### What this means

You cannot lose money by joining Pump. If Pump makes an overcommitment mistake, Pump credits you for the loss. The credit cap is your entire cloud bill, not just Pump's fees.

### What the guarantee does not cover

The money back guarantee does not apply to overcommitment made by you or any third party that also optimizes your cost savings. It covers only commitments purchased by Pump on your behalf.

### Terms

Full terms are available at [pump.co/legal](https://pump.co/legal).


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