First Month Billing
Your first month on Pump involves two invoices. This is a one-time occurrence during the transition from paying your cloud provider directly to paying through Pump.
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Your first month on Pump involves two invoices. This is a one-time occurrence during the transition from paying your cloud provider directly to paying through Pump.
Prorated cloud provider invoice
AWS / GCP / Azure
End of your first month
Usage from the start of the billing cycle through the date you joined Pump
Prorated Pump invoice
Pump
3rd of the following month
Usage from the date you joined Pump through the end of the billing cycle
After these first two invoices, all invoices for cloud usage will come from Pump only.
Setting up autopay
Navigate to app.pump.co/settings/billing to set up automatic payments. This ensures your Pump invoices are paid on time without manual action.
Historical Data
Your historical cloud spend data from before joining Pump is available as a CSV download at app.pump.co/settings/integrations. Spend data since joining Pump is visible on your Pump dashboard at app.pump.co/dashboard.
It takes approximately 48 hours for historical data to populate after joining. If you do not see data after 48 hours, contact support@pump.co.
Payment Methods
Pump accepts multiple payment methods to accommodate customers globally. To add or update your payment method, navigate to Settings > Billing or go to app.pump.co/settings/billing.
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